Last updated: August 2026 — this policy should be reviewed periodically to reflect BTC TOUR & Travels' actual data-handling practices.
When you use this website or contact us, we may collect information you provide directly, such as your name, mobile number, email address, pickup and drop locations, travel dates, passenger count and any message or special requirements you share through our enquiry forms, WhatsApp, phone calls, or chat widget.
Enquiry details submitted through the website (forms, chat widget, or click-to-call/WhatsApp links) are used solely to respond to your travel or vehicle rental request and to provide you with a quotation or booking assistance.
This website may use basic cookies or similar technologies to support core functionality and understand general usage patterns. Cookies do not collect sensitive personal information on their own.
We may use trusted third-party services (for example, WhatsApp for messaging, Google Maps for location display, or website hosting/analytics providers) to operate this website. These providers have their own privacy policies governing use of information they process.
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain enquiry and booking-related information for as long as reasonably necessary to respond to your request, fulfil a booking, and meet applicable legal or accounting requirements.
You may request access to, correction of, or deletion of the personal information you have shared with us by contacting us using the details below.
BTC Tour & Travels
E-1422, Dabua Colony, Faridabad, Haryana - 121001, India
Phone: +91 99909 44250
Email: info@btctourtravel.in