Terms & Conditions

Last updated: August 2026 — please review and confirm specific figures (cancellation charges, advance payment rules) before publishing.

1. Website Usage

By using this website, you agree to use it only for lawful purposes related to genuinely enquiring about or booking travel and vehicle rental services from BTC TOUR & Travels.

2. Booking Enquiries

Submitting an enquiry through this website, WhatsApp, phone, or the chat widget does not automatically confirm a booking. A booking is confirmed only once BTC TOUR & Travels has verified availability and communicated confirmation to you directly.

3. Vehicle Availability

Vehicle availability is subject to change and confirmed at the time of booking. Vehicle images and categories shown on the website represent the general type of vehicle and may not depict the exact vehicle assigned to your trip.

4. Pricing and Quotation

Prices are provided as quotations based on the details you share (vehicle type, distance, duration, and requirements) and should be confirmed with our team before finalising a booking. This website does not display fixed package prices.

5. Advance Payment

Any advance payment requirements, if applicable, will be communicated directly by our team at the time of booking confirmation.

6. Cancellation

Cancellation terms, including any applicable charges, will be shared by our team at the time of booking confirmation and may vary depending on the trip and notice period.

7. Rescheduling

Requests to reschedule a confirmed booking should be made as early as possible; acceptance is subject to vehicle and driver availability.

8. Passenger Responsibility

Passengers are expected to follow reasonable safety instructions from the driver, board and disembark at agreed points, and avoid actions that could damage the vehicle or endanger fellow passengers.

9. Driver and Vehicle Requirements

Vehicles are provided with a driver as standard. Any specific requirements regarding driver conduct or vehicle condition should be raised with our team in advance or during the trip.

10. Travel Delays

While we aim for punctuality, travel times may be affected by traffic, weather, road conditions or other factors beyond our control.

11. Force Majeure

BTC TOUR & Travels shall not be held liable for delays, cancellations or service interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, government restrictions, strikes or extreme weather.

12. Liability Limitations

BTC TOUR & Travels' liability is limited to the services directly provided by us. We are not responsible for losses arising from third-party services, force majeure events, or circumstances outside our reasonable control.

13. Contact Information

BTC Tour & Travels
E-1422, Dabua Colony, Faridabad, Haryana - 121001, India
Phone: +91 99909 44250
Email: info@btctourtravel.in